Inspire IQ Suite gives you instant access to your Innomotics’ connected assets, its performance information and relevant documentation wherever you are! Moreover, you gain access to Innomotics’ years of accumulated drive knowledge, helping you more efficiently and accurately diagnose any problems that arise in the field. The App provides diagnostic instructions with video tutorials and component images to help you understand how to fix the issue(s). Conveniently open service tickets with the Innomotics Customer Service team through the app, whenever you need it.
I. Features
*Secure sign-up / log-in process via Siemens ID & Biometrics
*Integration with Inspire IQ enabling you to see all your connected assets and gain real-time access to KPIs, log data and asset health
*Access technical information & manuals
*Manage your offline asset list (add, view, rename, remove) by scanning the data matrix code
*Easy troubleshooting guidance of active faults via inspection steps, pictures/videos of how to find the component
*Instantiate service request with pre-filled request form that includes technical and asset-relevant data
II. Supported Models for Troubleshooting
* Innomotics PERFECT HARMONY GH180 models (produced in 2010 or newer) with NXGPro and NXGII controllers
*Questions/feedback? Please send us an email at [email protected]